![]() If nothing else, everyone with whom I spoke was very courteous and wanted to help. Did find myself looking at an actuarial table, this might take a while. I still have some good years ahead of me and tend to be a patient person. The suggested solution was in fact not the solution. Still connected, but rep had gone silent.vanished. I did as directed only to find total silence on the other end of the call. Told me to reinstall Creative Cloud, wait five minutes and reinstall Rush. Click Download below to begin downloading Premiere Rush. I asked if Rush supported 4K MP4 and MOV and said he would find out and a couple of minutes later he returned with yes answer. Follow the steps below to get up and running with your Adobe Premiere Rush software. He asked what version of Rush I was using and indeed I was using the most current one. Thats right Download as many Adobe Rush templates and graphics as you want, then. I mentioned that this problem had arisen only recently to the last rep. Get unlimited downloads across every category on Envato Elements. Senior rep called this am, and we began anew, directed to another rep this afternoon. She was wicked smart, and when she couldn't figure it out, despair began to creep in. It functioned well to begin with but then became erratic. She took over my PC and after trying several strategies, told me I would have to visit with senior rep. I downloaded Premier Rush from Google Play store some months ago for my Pixel 6 pro. Somehow, after three days, that was starting to make sense.Īnother rep had a clever idea, send some mp4 files shot with H.625 to her and let her see if they would run on her version of Rush. Capture footage on your phone, and then edit and share it to social channels on your phone, tablet, or desktop. Didn't work.Ī senior support person, very courteous by the way, suggested that the issue is that since I have two plans Rush and Photography plan, my Rush plan was confused and was defaulting to the photography plan and since the photography plan did not have the HVEC codec, I was getting an getting the error message. Premiere Rush works across all your devices. Another suggested running Beta version of Rush. One rep suggested that I needed to upgrade my plan. Workpiece quality animations and screensavers have right in the app, and you can download hundreds more available on Adobe Stock if desired. One lost connection and one lasted two hours. The Premiere Rush video editing app has the creative flexibility to make your content stand out from the crowd. Feed your channels a steady stream of awesome with Adobe Premiere Rush, the all-in-one, cross-device video. Day three of the missing HVEC codec journey.įirst, Abobe reps have tried many solutions and have tried to find the solution. Download the Premiere Rush app for free on macOS, Windows, iOS, and Android. Shoot, edit, and share online videos anywhere.
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